FREQUENTLY ASKED QUESTIONS
We target premium high street clothing. We don’t turn any brands away, provided the quality is good enough. The item is already in circulation so we’d rather it got more life!
We want anything you are bored of wearing, have grown out of (physically or mentally) or just no longer like. Everything you want to swap needs to still be in excellent, wearable condition.
Please don’t bring anything which you wouldn’t feel comfortable to wear yourself or really you know needs to just be recycled.
If you want tips on where or what you can do with these, just ask us!
Please make sure clothes have been washed. We will do the ironing don’t worry!
We will review all clothes upon collection – anything deemed not to be in a good enough condition will not be accepted.
For more information on our token system, please click here.
We don’t accept underwear, swimwear or activewear unless it still has the tags on and hygiene stickers still in place.
We don’t accept any items which have rips, stains, holes or missing pieces.
We don’t accept anything which is overly worn.
We no longer accept skinny jeans or shoes.
Bring along up to 5 items on the day of the swap or get in touch with us to arrange a collection in advance.
Your items will be checked and tokens allocated based on brand, condition and quality. We track your tokens using our online app – so sign up to this so that any unused tokens can be carried over for the next swap!
Once the swap begins, you then shop using your tokens! We will rotate stock between throughout the event so no one misses out.
You don’t need to drop them in advance, you can just bring them along on the day, but if you would like to do a bigger clear out, just get in touch with us to arrange a collection.
Please note, we will only collect them from a zones 1 & 2 in Central London.
Yes, we will accept accessories too – think jewellery, bags, scarves, hats etc.
We do not accept shoes.
Please note, if you are giving in earrings, they should be unused & in their original packaging.
We will do our best to ensure there is somewhere to try things on at our event spaces but we can’t guarantee. The good thing? If it doesn’t fit, bring it to the next swap!
Verte is the French feminine for Green and being part French, we thought it was a nice nod to our heritage!
There will be a small entry fee to join each swap and then depending on how many items you bought vs how many items you find, you might have to buy a few more tokens!
Not once they are put in to the swap, but if you give them to us and then decide when you’re there that you don’t want to give it up, you can redeem one of your tokens for the piece you’ve realised you still love.
Items are given a token value of between one to four depending on the brand, quality and condition. The below is just to give you an indication of tokens but items will be reviewed and token numbers allocated upon check in.
1 token
T-shirts, unstructured items, from lower end high street brands, e.g. New Look, Primark, Boohoo
2 tokens
Patterned items, more structured pieces from high street brands, e.g. Zara, Mango etc.
3 tokens
more involved items from premium high street brands like Whistles, Levi etc.
4 tokens
Designer pieces from brands like e.g. Maje, Ba&sh etc.
Please note, the number of tokens given for each item is at the event organisers’ discretion and is subject to changes from the above.
No, we aren’t a charity, just a business trying to get off the ground in the way that is meaningful to the rest of the world.
They will either be kept for the next swap, donated to a charity shop which is seeking donations, recycled at a clothes bank or we also partner with fashion students who are looking for material for their projects!
The token system
This is a sliding scale depending on brand, item and condition.
Item category takes priority over item brand.
For luxury items and labels, a 5 token allowance will be given.
Any items which are new with tags will go up a token level.
Please note, the number of tokens given for each item is at the event organisers’ discretion and is subject to changes from the above.
token
T-shirts or unstructured items.
Lower end brands.
E.G. New Look, Primark, Boohoo
tokens
Patterned or more structured items.
High street brands.
E.G. Zara, Mango, Topshop
tokens
More involved items, with detailing or embellishment.
Premium high street brands.
E.G. Whistles, Levi, Arket
tokens
High quality items from high end brands.
E.G. Maje, Ba&sh, Aligne, Reformation.
tokens
Any designer item, highest quality piece.